Privacy Policy

At New Life Restorations Pty Ltd (NLR), we are committed to protecting your personal information. This Privacy Policy explains in general terms how NLR protects the privacy of your personal information under the Privacy Act 1988 (Act) and the Australian Privacy Principles.

New Life Restorations Australia Pty Ltd. (NLR) in order to prevent improper use of your personal information, will continue to implement and maintain internal procedures and policies so that the personal information we collect is used, disclosed, retained, accessed and disposed of in accordance with relevant legislation.

Your Personal Information

Personal information held by us may include your

  • Name

  • Date of birth

  • Current or previous addresses

  • Email address

  • Business Name

  • Education

  • Medical

  • File Uploads and Pictures

  • Occupation

  • Other job application fields

  • Phone numbers

Reasons Why We Collect Personal Information

The collection of personal information is important for our business operations. The main reasons for collecting information are are:

  • For employment and recruiting

  • To provide you with our services

  • For sales and marketing

  • To respond to web enquiries

  • For finance (processing payments and transactions)

We may also collect sensitive individual information including but not limited to:

  • Driving records;

  • Criminal records;

  • Medical records

We will only collect sensitive information in circumstances when:

  • The relevant individual consents to the collection of the information; or

  • The information is reasonably necessary for, or directly related to, one or more of NLR's functions or activities; or

  • NLR reasonably believes the collection is necessary to lessen or prevent a serious threat to the life, health or safety of any individual, or to public health or safety.

Disclosure and Use of Personal Information

Your personal information may be used and disclosed to: 

  • Identify you

  • Communicate with you

  • Market research

  • Provide you with the products and/or services you require from us

  • For services including, billing and collecting debts

  • To better understand your needs to improve our service offering

  • Conduct appropriate checks for credit-worthiness or fraud

  • For marketing – to promote and market services and products by mail, calling, email (where consent is given) and text messages

  • Maintain and develop our business systems and infrastructure

To render the services you may need, we may disclose your personal information to third parties and other organisations, outside of NLR. When disclosing this information, we will take all reasonable steps to ensure that these entities are bound by confidentiality and privacy obligations with regard to the protection of your personal information.

These organisations may carry out our:

  • Mailing operations

  • Customer enquiries

  • Subcontracted work

  • Billing and debt-recovery functions

  • Repair services

  • Marketing and telemarketing services

  • Website usage analysis.

Other than stated above, NLR will not disclose personal information, unless authorised by you. This policy applies only to NLR and not to other Websites of Companies or Organisations to which the NLR Website may be linked.

If you do not wish us, or related companies to contact you to promote services, products and special offers to you, please send an email to admin@newlife.net.au.

Personal Data Access and Correction

You have a right to access your personal information, subject to some exceptions allowed by law. If you need to access or alter in any way your personal information, please let us know. You may be required to put a request in writing and provide suitable identification for security reasons.

Information Accuracy

At NLR we take all steps and precautions to ensure that the personal information we collect, use and disclose is accurate and up to date. If you think your personal information is not accurate and up to date please ensure to contact us.The accuracy of that information depends to a large extent on the information you provide.

Your Privacy on the Internet

NLR takes care to ensure that the personal information you provide via our websites is protected.

Security and Storage

Personal information may be stored by us electronically or in hard copy format. We are committed to keeping your details secure and to have suitable procedures in place to safeguard your personal information. We have security measures in place for our hard copy and electronic information to ensure your information is safe.

Through our website, you may be able to access external websites. Those other websites are not subject to our privacy standards, policies and procedures.

Contact Information

If you have any questions about privacy concerns please call NLR on 07 3890 4520 or email us at admin@newlife.net.au. If you prefer to write please post to 3/33 Miller St Murarrie QLD 4172.